Contact Form

It is recommended that you contact the NIHR RSS at least 6 months before your deadline to maximise the opportunity to access all sources of advice and support available.

If you have some preliminary questions that you would like to ask (and no specified deadline), please contact us via nihr-rss@newcastle.ac.uk and we will respond to your query.

1. Contact Details

If you are unsure, please leave this blank and move on to the next question

2. Funding

If you are unsure, tell us what topic you are interested in
If you are responding to a commissioning brief or other call for applications, please provide details of the brief/call.

3. Privacy Policy

NIHR Research Support Service (RSS) delivered by Newcastle University and Partners

Privacy Notice

The NIHR Research Support Service (RSS) Hub delivered by Newcastle University and Partners is one of eight hubs across England which deliver a national collaborative service.

The NIHR RSS delivered by Newcastle University and Partners is strongly committed to protecting personal data. This privacy notice outlines the types of personal information we collect, how we get this information and why we have it, and how we store information.

Our contact details:

Name: Julie Honsberger, Chief Operating Officer

Address: NIHR RSS, Newcastle University, Baddiley-Clark Building, Richardson Road, Newcastle upon Tyne, NE2 4BN

E-mail: nihr-rss@newcastle.ac.uk

The type of personal information we collect:

We currently collect and process the following information:

  • Name
  • Email address
  • Telephone number
  • Role
  • Organisation
  • Enquiry type
  • ORCID ID
  • Dietary requirements
  • Accessibility requirements

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Events that you register to attend
  • To request research-related guidance and input
  • To allow you to participate in education and training
  • Through sign up to our mailing list
  • For feedback on our services

· Participating in meetings and working groups to support the delivery of the Research Support Service

We use the information you have given us to manage your attendance at meetings and events, to provide guidance and input about research, offer training, share our news with you and to ask for feedback on our services.

We may share this information with members of our team, who are based within Newcastle University, Durham University, Northumbria University and Teesside University.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent and for images at our events . You are able to remove your consent at any time. You can do this by contacting Julie Honsberger at nihr-rss@newcastle.ac.uk

(b) We need it to perform a public task. We do not pass any personal information on without your permission, but we report annually to National Institute for Health and Care Research (NIHR), part of Department for Health and Social Care.

How we store your personal information

Your information is securely stored.

Please see our retention schedule below for how long we keep your information for.

Information

Retained for

Event registration and training

Until the end of our contract

Request for guidance and input related to research

12 months after the end of our contract

Mailing list

Until you unsubscribe or our contract ends

Researcher feedback

Until the end of our contract

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at nihr-rss@newcastle.ac.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at nihr-rss@newcastle.ac.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

4. How you heard about the RSS